About Us / Company Profile

Founded in 1994 Designated Associates are based on the Wirral, but carry out work nationwide. We are renowned for our efficient and effective courteous service. Our team of professional consultants are chosen for their skills in communication as well as their in-depth knowledge and skills in a specific field and all have a broad understanding of modern IT technologies. Three elements go into making a top quality consultant: high technical proficiency, the ability to communicate well and a real enjoyment in working with people. Designated Associates seeks out and continually develops consultants with these qualities. Project work, consulting experience and ongoing training ensures they remain first-class.

Mission statement:

To be a leading specialist provider of business support solutions, Information technology and learning and development services which are aligned to the business needs of our customers and to deliver a level of service, which through understanding of the importance of technology continually surpasses customers’ expectations.

Description:

We deliver measurable growth to your business via the correct use of marketing tools & the latest ICT Technologies;

Customer Relationship Management, Goldmine, Act! Prospect Soft & Microsoft CRM.
Marketing, branding, logo design, literature design, e-marketing.
Web development, search engine optimisation, modifications, hosting & e-marketing.
PC Networking, Back Office & VOIP technology.
PC support & Maintenance Supply Staff & Contractual on Site Specialist Support.
Training Services (Microsoft, Macromedia, Goldmine, Adobe, etc) IT Training, Suite hire (laptops & desk tops)
Tailored Systems - Bespoke systems for Sales, event management, CRM, contact management, stock control, and web site to account package links. Recently introduced EPOS, all built to suit your needs.
Consultancy Services – Business & Systems analysis, Data recovery, project management, virus checking, back up services, troubleshooting & error analysis.

Clients include:

General Motors, Delphi Automotive, Wirral & Chester Health Authorities, Child Support Agency, BUPA, Criminal Records Bureau, Government Office, Business Link, Merseyside Fire Service, JM Skinners, Western Spirit Trading, Smart Storage, Vauxhalls, Wirral Partnership Homes, NVQ Training and Local Authorities and Education services.

Designated Associates are accredited Goldmine, Sage, and Microsoft Partners.

Elaine Owen

Managing Director, founder of Designated Associates. Passion for enterprise, old fashioned family values and excellent customer service. Sits at Board level in a number of positions on the Wirral and in Liverpool. More information can be found at elaineowen.com

Debbie Swarbrick

Operations Director. Deborah is a member of the Institute of Personnel and Development, she is responsible for overseeing operations and quality at Designated. Deborah mentors internal staff and consultants.